Spring Lodge Veterinary Centre

Spring Lodge Veterinary Centre describes itself on its website as a “local veterinary group” and promotes Pet Health Club® Plus plans that include consultations. Reviewers most often talk about routine care (exams and vaccinations) alongside urgent/emergency problems, with repeated mentions of clear explanations and being kept updated on results. Specific details owners mention include a clean waiting area, staff handling a very nervous cat carefully, and follow-up communication (“keeping me posted” on results).

Services

• •Routine examinations and vaccinations (mentioned in reviews).
• •Emergency care: the website states that Spring Lodge Witham is open for emergencies 8am–5pm on specified bank holidays, and Vets Now provides an out-of-hours service.
• •Ongoing investigation/management of “many health issues” in a cat, with owners describing problems being diagnosed quickly (review detail; no specific conditions listed).

People

• •Jackie (receptionist) is named in one review; the owner describes her as providing strong support during their dog’s treatment (“practically held my hand through it all”) and keeping them informed.
• •A vet whose name begins with “M” is described as “extremely thorough” in treating a dog, with the owner also highlighting being kept updated on test/results.

Reviews

4.8 stars from 115 reviews. The latest reviews available to us focus mainly on communication, handling of cats/dogs during visits, and the clinic environment. “”

• •Clear, informative explanations from the vet (e.g., “professional, clear, and informative” during a cat visit).
• •Staff approach to anxious pets: one owner says their “very nervous cat” was treated “very well.”
• •Owners mention being kept updated on results during ongoing care.
• •Clinic environment: one review specifically notes a “good, clean waiting area.”
• •Not all feedback is uniformly positive: there is at least one 3‑star review with no written detail provided to explain why.