The Mayne Veterinary Clinic

The Mayne Veterinary Clinic is an independent practice in Colchester, established in 1981 and taken over in 2012 by Charlotte and Keith Mayne, who are listed on the website as owners/partners and veterinary surgeons. It operates as a membership-only practice centred on its Pet Health Club, with the website emphasising preventative, personalised and proactive care. Recent feedback continues to highlight clear explanations, kind handling, and long-term trust from clients who have stayed with the practice for many years.

Services

• •Membership-only care via the Pet Health Club, including unlimited vet and nurse consultations as stated on the website.
• •Routine and preventative care, with recent reviews mentioning vaccinations, annual check-ups and ongoing advice for cats and dogs.
• •Surgery, including review examples of
• •treatment for a split claw injury into the paw pad
• •a knee operation carried out at the clinic by a visiting expert
• •End-of-life support, with owners describing compassionate help during difficult decisions and when pets were nearing the end of life.
• •Support for nervous pets, including confidence classes mentioned by a reviewer, and several comments about calm, patient handling in appointments.
• •Remote and practical support, including prescription ordering via WhatsApp and free out-of-hours video vet consultations.
• •Breed-specific experience, with one owner specifically recommending the clinic for greyhounds and sighthounds.
• •Veterinary Nurse Training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. One owner also described the pricing as fair.

People

• •Charlotte Mayne — listed on the website as an owner/partner and veterinary surgeon; one owner particularly praised her help with a dog with multiple issues.
• •Keith Mayne — listed on the website as an owner/partner and veterinary surgeon.
• •Zak — thanked by name in a recent review for helping an owner through a very difficult time with their cat.
• •Across reviews, the wider team is regularly described as kind, professional, knowledgeable and unhurried, with friendly reception staff also mentioned.

Reviews

Google rating: 4.8/5 from 154 reviews.

• •Recent reviews are strongly positive, with repeated praise for a kind, professional and caring team and several owners saying they trust the clinic with their pets over many years.
• •Owners mention clear explanations and appointments where they do not feel rushed, which they say helps both them and their pets feel more at ease.
• •Recent examples of care include puppy vaccinations, treatment for a painful split claw/paw injury, and compassionate support at end of life.
• •A few reviews add extra detail on the clinic experience, including patient handling of nervous cats, a clean practice, friendly reception staff, and confidence in the clinic’s understanding of greyhounds and sighthounds.