Ark Veterinary Centre

Ark Veterinary Centre promotes ongoing preventive care via a Pet Health Club® Plus plan (with consultations included) and a paid “six-month healthy pet check” offer (£24.99). Reviews describe it as set up for both routine appointments and urgent problem-solving: owners mention “fast” and “very thorough” help for a dog, and one review describes staff taking steps to verify a found puppy’s microchip/ownership before proceeding. A minority of feedback raises a billing concern, with one reviewer saying they were nearly double-charged before it was corrected.

Services

• •Veterinary consultations, including consultations included as part of a Pet Health Club® Plus plan (plan price/details not stated).
• •Healthy pet checks (website-promoted “six-month healthy pet check”).
• •Emergency veterinary services (listed in provided clinic data; specific availability/coverage not stated).
• •Repeat prescriptions (listed as a website action).
• •Found-pet/ownership verification steps described in a review (checking microchip/ensuring the handler was appropriate before continuing).
• •Pet travel support offer for registered clients: 10% off pet travel with PetAir (discount offer; travel service itself not described).

Pricing

• •Six-month healthy pet check: £24.99.
• •Pet Health Club® Plus: consultations included (no plan price or inclusions beyond consultations stated).
• •Registered clients: 10% off pet travel with PetAir.

Reviews

Google rating: 4.6 stars from 265 reviews. Thematic basis: “”

• •Owners describe quick, thorough care (e.g., “fast and good help… very thorough”).
• •Long-term loyalty is mentioned (one owner says they’ve stayed with the practice for 18+ years with multiple pets).
• •A few reviews highlight high-stakes support, including a case where the reviewer felt the team “saved” their dog.
• •Process/guardrails are noted in a found-puppy situation: staff were described as professional and careful about microchip/ownership checks.
• •One negative review alleges an attempted double charge, though the reviewer says it was ultimately corrected and they were not charged.