Companion Care (Colchester) Ltd T/A Vets4Pets – Vets in Colchester
Clinic Overview
Companion Care (Colchester) Ltd trades as Vets4Pets, a corporate practice in Colchester. The clinic offers small-animal care and also refers to a purpose-built referral hospital with its own 24/7 in-patient service for pets staying overnight or for several days. It is also listed as a Veterinary Nurse Training facility.
Companion Care (Colchester) Ltd trades as Vets4Pets, a corporate practice in Colchester. The clinic offers small-animal care and also refers to a purpose-built referral hospital with its own 24/7 in-patient service for pets staying overnight or for several days. It is also listed as a Veterinary Nurse Training facility. Recent feedback is mixed overall: many owners praise the team’s clinical care and support, while others report problems with urgent access, organisation and clarity around costs.
Services
- •Small-animal veterinary care and surgery: Reviews mention operations for an elderly cat, two knee surgeries for a large dog, and dental treatment involving multiple tooth extractions, with owners praising clear explanations and aftercare.
- •Referral and in-patient care: The practice references a purpose-built referral hospital with its own 24/7 in-patient service for pets needing to stay overnight or for several days.
- •Exotics care: Owners specifically mention treatment for guinea pigs and rats. One guinea pig owner highlighted a very thorough and informative consultation.
- •Eye cases: Reviews describe treatment for glaucoma and other serious eye problems, including attempts to preserve vision and, where necessary, eye removal.
- •Training role: The clinic is listed as a Veterinary Nurse Training facility.
- •Urgent help: Some owners say the team helped in late-evening or urgent-feeling situations, though others describe difficulty getting prompt appointments.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner praised help with insurance paperwork, while others were unhappy about delays getting a surgical estimate or felt costs were not explained clearly enough.
People
- •Dr Damon Knoop: Praised for caring for an elderly cat through operations, with owners highlighting his professional and friendly approach.
- •Dr Johan Kritzinger: Thanked for a thorough and informative consultation for a poorly guinea pig, including clear discussion of guinea pig care needs.
- •Wider team: Recent reviews praise welcoming reception staff, professional vets and vet nurses, and clear discharge and medication advice. Feedback on front-desk and nursing interactions is mixed, with some owners reporting less compassionate experiences during stressful visits.
Reviews
Google rating: 4.5/5 from 568 reviews.
- •Many positive reviews describe a friendly, efficient front desk and a professional clinical team, with owners saying they felt reassured and well informed.
- •Surgical care stands out in the feedback, including orthopaedic procedures, dental extractions and earlier praise for cat operations.
- •Owners also mention clear follow-up in some cases, including promised callback timing, aftercare explanations and helpful support with insurance forms.
- •More critical reviews focus on communication and access: delays producing estimates, difficulty getting urgent appointments, concerns about compassion during upsetting visits, and one complaint about incomplete information and unclear costs around referral care.

