Medivet Colchester London Road (London Road Vets)

Medivet Colchester London Road (London Road Vets) is part of the Medivet group and operates as a veterinary hospital offering routine care plus a wider set of diagnostics and procedures (including endoscopy, ultrasound and X‑rays) listed on its website. Reviews most often describe organised, friendly visits for both everyday appointments (blood tests, vaccinations, check-ups) and more involved work such as keyhole spays and dental extractions. Several owners also mention the team being comfortable with smaller pets (hamsters/guinea pigs) and using practical handling approaches (for example, staff knowing an older dog by name and using treats to help).

Out-of-hours care is arranged via a named external provider (Vets Now), according to the clinic website.

Services

From the clinic website and reviews, services mentioned include

• •Consultations for common preventative care: vaccinations, parasite care, microchipping, and “6‑month checkouts”
• •Dentistry, including tooth removals (with one review noting options and the procedure were explained in detail)
• •Surgery including neutering; one owner specifically mentions keyhole spay surgery
• •Diagnostic testing and imaging: blood tests, X‑rays, ultrasound, and endoscopy
• •Laser treatment (listed on the website)
• •Animal Health Certificate for pet travel (one owner reports getting this done at short notice and within their required timeframe)
• •Home visits (listed on the website)
• •Species seen (per website): cats, dogs, rabbits, exotics and small mammals; one reviewer specifically highlights experience with hamsters and guinea pigs
• •Emergency/out-of-hours: the website states out-of-hours is handled by Vets Now (external provider)

The structured clinic data also states this is a Veterinary Nurse Training facility.

Pricing

• •Consultation fee from £296 (incl. VAT) is stated on the clinic’s website (noted alongside the out-of-hours provider information). Prices are stated as subject to change.

People

Named staff mentioned in reviews

• •Josh: credited by one owner with doing an “excellent job” handling their nervous Great Dane during a keyhole spay journey.
• •Amy: described as thorough and as explaining the tooth-removal procedure and available options in detail, which the reviewer contrasted with a previous experience elsewhere where they felt rushed and under-informed.

Other recurring, concrete staff-related points from reviews include pets being recognised by name on repeat visits and staff using treats to help with anxious or easily bribed pets.

Reviews

4.6 stars from 333 reviews. - Friendly, helpful interactions are a repeated theme, including reception and clinical staff being described as welcoming and personable.

• •Owners cite specific procedures done here (keyhole spay, dental extractions, blood tests and vaccinations), with communication called out in at least one case as notably detailed (options and process explained before dental work).
• •Capability with smaller pets is mentioned explicitly (hamsters and guinea pigs).
• •Repeat clients mention continuity (pets being known by name) and using a monthly plan for an older dog.
• •There is at least one recent 1‑star review with no written details available, so the reason for dissatisfaction isn’t stated in the text we can see.