Medivet, Colchester Maldon Road - St Runwald's Vets – Vets in Colchester
Clinic Overview
- Kind, attentive care: many reviewers describe the team as friendly, professional, compassionate, and genuinely caring with pets. - Good with anxious animals: several owners say nervous pets were handled gently and made to feel at ease. - Helpful access and responsiveness: reviews mention being squeezed in at short notice, including same-day visits.
Medivet Colchester Maldon Road - St Runwald's Vets is a Medivet practice in Colchester, Essex. It provides routine veterinary care for cats and dogs, with reviews often highlighting friendly handling, clear explanations, and help for nervous pets. Recent feedback is largely positive, though there is some criticism around pricing and how treatment costs are discussed.
Services
- •General consultations and treatment for dogs and cats: reviews mention appointments for issues such as a limping cat, a dog’s ongoing ailments, and reassurance after a quick check when a dog was found to be well.
- •Support for nervous or reactive pets: several owners say staff helped anxious pets feel more comfortable, including a nervous dog described as “bark-y” and a cat at a first appointment.
- •Short-notice appointments: recent reviews describe being fitted in quickly, including same-day and Saturday morning appointments.
- •Nurse support: Nurse Karen is mentioned warmly in reviews by owners whose dogs see her regularly.
- •Emergency and out-of-hours care: the clinic offers access to 24-hour emergency centres, with an overnight emergency consultation fee for consultations between 7pm and 9am.
- •Preventive care and screening: the clinic has advertised a free Mobility Pain Check as a time-limited pain assessment promotion, and reviews also mention the Medivet healthcare plan including flea and worming treatment benefits.
- •Training facility: the clinic is listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Examples mentioned include an overnight emergency consultation fee of £130 for consultations between 7pm and 9am, and a Medivet healthcare plan at just under £15 per month with free flea and worming treatments and discounts on procedures. Review comments on cost are mixed: some focus on care rather than price, while others mention a £57.77 brief consultation fee and one complaint about a £200 bill that the owner felt should have been discussed in advance.
People
- •Nurse Karen: praised by a regular client as caring and lovely with the pets she sees.
- •Mike (vet): described as thorough, calm, and clear in explaining a dog’s condition.
- •Beth (vet): credited with identifying and treating the cause of a cat’s limp at a short-notice Saturday appointment.
- •Mr Muir (vet): praised for a careful, attentive approach and for helping a dog recover.
- •Reception team: reviews describe friendly and polite front-desk service; one receptionist may have been named Lorraine.
Reviews
Google rating: 4.6 stars from 289 reviews. Recent written feedback is mostly positive, with a few concerns about cost.
- •Kind, attentive care: many reviewers describe the team as friendly, professional, compassionate, and genuinely caring with pets.
- •Good with anxious animals: several owners say nervous pets were handled gently and made to feel at ease.
- •Helpful access and responsiveness: reviews mention being squeezed in at short notice, including same-day visits.
- •Pricing and cost communication can be a sticking point: while clinical care is often praised, a few reviewers felt charges were high or should have been discussed more clearly beforehand.
