Medivet, Colchester Maldon Road - St Runwald's Vets

Services

• •General veterinary care for cats and dogs: owners mention appointments for issues including a limping cat, ongoing ailments in dogs, and reassurance after a brief check when a dog was found to be well.
• •Support for nervous or reactive pets: several reviews describe pets being handled gently and made to feel at ease, including a nervous, barky dog.
• •Short-notice appointments and responsive booking: reviews mention being fitted in quickly, including same-day and Saturday morning appointments.
• •Nurse support: Nurse Karen is mentioned warmly by a regular client whose dogs see her often.
• •Emergency and out-of-hours care: the clinic offers access to 24-hour emergency centres, with an overnight emergency consultation fee for consultations between 7pm and 9am.
• •Preventive care and screening: the Medivet healthcare plan has been mentioned by clients for flea and worming treatment benefits and discounts on procedures, and the clinic has also advertised a free Mobility Pain Check promotion.
• •Training facility: the clinic is listed as a veterinary nurse training facility.
• •Other recent examples of care: one owner also described the team arranging prompt surgery for a leopard gecko.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. Examples mentioned include an overnight emergency consultation fee of £130 for consultations between 7pm and 9am, and a Medivet healthcare plan at just under £15 per month with free flea and worming treatments and discounts on procedures. Review comments on cost are mixed: some focus on the quality of care, while others mention a £57.77 brief consultation fee and a £200 bill that one owner felt should have been discussed more clearly beforehand.

People

• •Nurse Karen: praised as lovely and genuinely caring by a regular client.
• •Beth: thanked for a Saturday appointment in which she identified and treated the cause of a cat’s limp.
• •Mr Muir: described as a very good vet who helped a dog recover.
• •Mike: earlier reviews praised him for being thorough, calm, and clear in his explanations.
• •Alex: mentioned appreciatively by a client whose leopard gecko was booked in quickly for needed surgery.
• •Reception team: recent reviews often describe the front-desk staff as friendly and helpful.

Reviews

Google rating: 4.5/5 from 302 reviews. Recent feedback is mostly very positive, with strong praise for the team’s manner and helpfulness, alongside a smaller number of comments about cost and communication.

• •Friendly, caring team: many reviewers describe the staff as lovely, attentive, and clearly committed to animals’ welfare.
• •Helpful reception and smooth access: owners mention quick booking help, being squeezed in at short notice, and efficient handling of urgent needs.
• •Good with nervous pets: one reviewer specifically praised how their anxious, barky dog was kept calm and not left traumatised by the visit.
• •Some pricing concerns remain: although even critical reviews often still praise the care itself, a few owners felt charges were high or that treatment options and costs should have been discussed more clearly in advance.