RSPCA Essex Mid & North Branch

- Recent feedback is generally positive, with several reviewers praising the staff as wonderful, dedicated and going above and beyond. - Lower-cost care is a recurring theme, with reviewers comparing prices favourably with private or high-street vets and noting the charity connection. - Handling of nervous pets is a clear positive, with one repeat reviewer saying staff consistently help their anxious dog calm down on arrival.

RSPCA Essex Mid & North Branch in Colchester offers routine veterinary care for common pet needs, with reviews mentioning consultations, blood tests, medication collection, neutering and follow-up care. Recent feedback is mostly positive about friendly, caring staff and lower-cost treatment, though a small number of reviewers report inconsistent phone access or a poor communication experience.

Services

•Consultations and follow-up care, including appointments for cats and dogs and discussion of test results by phone.
•Diagnostic and treatment support, with reviews mentioning blood draws, blood test results and recommended follow-on treatment such as injections.
•Neutering and spaying, including voucher-supported procedures, post-op check-ins, aftercare guidance and stitch removal.
•Prescriptions and medication collection for dogs.
•Support for nervous pets during visits, with multiple reviewers saying staff helped anxious dogs settle on arrival.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. One owner reported paying £150 for a consultation and blood draw, and several reviewers describe the clinic as cheaper than local private or high-street vets.

People

No staff are named in public reviews, but the team is often described as friendly, caring and helpful.

Reviews

Google shows 4.4 stars from 167 reviews.

•Recent feedback is generally positive, with several reviewers praising the staff as wonderful, dedicated and going above and beyond.
•Lower-cost care is a recurring theme, with reviewers comparing prices favourably with private or high-street vets and noting the charity connection.
•Handling of nervous pets is a clear positive, with one repeat reviewer saying staff consistently help their anxious dog calm down on arrival.
•A small number of reviews describe communication problems, including difficulty getting through by phone and one negative call about blood results and further treatment costs.

Reviews for RSPCA Essex Mid & North Branch

Note: Showing the 10 most recent Google reviews out of 167 we track in total. Recent reviews may not be representative of overall sentiment.

Alexander Kent

2 months ago

Wonderful staff

Eli Shove

6 months ago

I wish I could have left a more positive review. We visited for the first time Friday for my cat following a neurological episode the vet we saw was absolutely lovely and made us feel very at ease. Unfortunately following this today (Monday) another vet from the clinic called me with my cat’s blood results and was the complete opposite as to what we had experienced. She was rude and incredibly pushy on the phone and when I mentioned that I couldn’t afford to pay a whole extra consult to bring her back in for the steroid shot she now wanted her to have after the Fridays visit had already cost me £150 for a consult and blood draw she got snarky. Unfortunately we won’t be going back to this Vetinary clinic which is such a shame but I genuinely would rather shop around for a different vet then be spoken down to like that.

Dave Lamb

Naomi Armstrong

7 months ago

Absolutely amazing everyone who works here goes above and beyond. The main vet is a credit to the rspca, all the women are a credit to rspca.

Roy Ingram

Barbara Reynolds

9 months ago

The staff are so friendly,caring and helpful my dog is quite nervous when I arrive but they seem to calm he down so easily

Miss C

10 months ago

My partner called after finding what looked like a snake in our living room. The woman who answered was nice and told him to email pictures but they must have misunderstood each other as the email address turned out to be wrong. We tried to call back a few times afterwards and sadly they must have been realy busy because no one answered and after a few minutes we kept being disconnected. Thankfully we decided to call the National Centre for Reptile Welfare who were super helpful. We texted them pics and they identified a harmless slow worm which does look like a snake but is in fact a legless lizard, we learned. Just leaving this here in case someone else faces what seems to be a similar emergency because we were a bit freaked and unsure what to do with no one answering the phones, and it was a relief to get an answer from the NCRW instead.

kirsty chandler

1 year ago

All for the animals, dedicated staff, better pricing than your local/high Street vets. And the profits go to charity so added bonus for using their services 🐶🐕

sian west

2 years ago

I went here to collect some medication for my niece's dog. What a great little place this is. The staff were really pleasant and helpful and their is some parking to the rear. Thank goodness the RSPCA exists for people who can not afford the astronomical prices of a private vet.